Inductive Automation Australia
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Get help with your Account, Inductive Automation, Inductive University or the Ignition ExchangeIgnition Knowledge Base
Frequently asked questions about IgnitionNeed to speak to us?
Inductive Automation is dedicated to providing our customers with high quality product support.
Read our Support Policy for more information.
Web
Monday to Friday8 a.m. - 5 p.m. AEST
Submit and track your support ticket through our web portal.
Submit a request
Community
7 days a week24 hours a day
Get answers and engage with our passionate Ignition Community.
Ask Community
Our telephone support is often enhanced by the use of GoToAssist, which lets our representatives see your issue live, reducing incident resolution times to a minimum. We also offer additional technical support options to our BasicCare, TotalCare and PriorityCare customers including expedited phone support.
See which support plan is best for you.
Ignition User Manual
Robust documentation for current and previous versions of Ignition available online.View User Manual
Ignition Activation
Activate your Ignition system, or unactivate a license and move it to a new server.Activate / Unactivate
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Inductive University
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